Privacy Policy

YOUR STYLE. YOUR STEP. YOUR KHATWA.

Last Updated: July 23, 2026

At Khitwa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website or place an order, we may collect certain information, including:

Your name
Phone number
Email address
Shipping and billing address
Payment information
Order details
Information you provide when contacting our customer service

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Deliver your purchases
Contact you regarding your order
Provide customer support
Improve our website, products, and services
Prevent fraud and protect the security of our website
Send marketing communications, where permitted and with your consent

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping and delivery providers, website hosting services, and technology providers.

These service providers are only given the information necessary to perform their services.

4. Payment Information

Payments made through our website may be processed by third-party payment providers. We do not directly store your complete credit or debit card information on our servers.

Your payment information is handled according to the privacy policies and security practices of the relevant payment provider.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our website, and provide relevant content or marketing.

You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

If you would like to make a request regarding your personal information, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before providing them with any personal information.